Improve Communication with Difficult People

We all know them, there’s one in every office and there’s probably even one lurking in your family tree. Difficult people. How do you manage them? Communication expert Marcia Petrie Sue urges you to take responsibility for your role in the situation. After all, we can’t necessarily change other people, but we can change the way we react to them. So, you’ve got a choice. You can either “take it, leave it or change it.” Read on at the American Chronicle for more information on how to improve communication with difficult people and save your sanity!